Introducing the XStar Concierge

A NEW LEVEL OF LUXURY

When you purchase the MasterCraft XStar, you’re not just investing in the ultimate in style and performance—you’re gaining a dedicated, expert access to ensure every moment on the water is optimized for absolute perfection.

From fine-tuning your surf wave to guiding you through every feature of your boat, your personal concierge is ready to elevate your experience and keep your XStar performing at its peak. Your concierge is a certified MasterCraft XStar expert who knows your boat inside and out. And with direct access to MasterCraft’s technical support team, your concierge can quickly resolve any technical issues, giving you peace of mind that you won’t miss a single boat day this summer. This is white-glove service tailored to you, around the clock, because luxury isn’t just a product—it’s a lifestyle.

6 Ways Your Concierge Is There For You

Benefits of the Program

Expert Access

US domestic customers enjoy support from a certified XStar expert, ready to assist with everything from troubleshooting to fine-tuning the boat’s features.

Exclusive Perks and Insider Access

As XStar Concierge members, customers receive priority invitations to MasterCraft events, early insights on new products, and exclusive access to MasterCraft updates and innovations.

White-Glove, Personalized Service

From tailored concierge support to proactive maintenance scheduling and priority service, we ensure your XStar stays in top shape—delivering a seamless experience designed entirely around you.

Direct Access to MasterCraft’s Technical Support

Your concierge has direct access to MasterCraft’s technical support team, ensuring quick resolutions to any issues, so you can enjoy more time on the water without disruptions.

On-the-Water Guidance

Whether adjusting settings for the perfect surf wave or learning advanced features, customers have a trusted advisor to guide them, ensuring an optimized experience every time.

Enhanced Resale Value

A well-maintained XStar with professional service records not only performs better but also holds its value longer, thanks to detailed care managed by the concierge.